Search for equivalent drives before contacting them so that if they offer you a refund or replacement you can choose which is better. ** If you bought it from Amazon or "Fulfilled by Amazon" then they are pretty good about these things. If it is older then check your paperwork to see what the Samsung-Seagate warranty is and contact them. Step 3: If the drive has an existing letter, then click 'Change'. Step 2: Right-click on the external hard drive and select 'Change Drive Letter and Paths'. If the checks Ken & are suggest do not fix the problem then, as it is "fairly new" by which I understand that it is less than a year old, go back to the seller** and demand that they fix it or replace it. Follow the steps below to assign your hard drive a letter: Step 1: Right-click on Start (Windows logo) and select 'Disk Management'. You have probably already connected something else into the same USB connection to make sure that it is working correctly. You might well have swapped the cable around with one from another drive that does show up correctly. You have probably already checked that the connection cable is OK. If that is the case then look at Device manager andġ Check if the drive is showing in the section Disk drives.Ģ Check if there are any warning triangles, any section called Other devices or any entries anywhere called U nknown device. I believe that the drive label Bootcamp is a term used by Apple.įrom what you have already said, your Disk mgmt looks the same whether your new external HDD is connected or not. So, as you say, the new external drive is not shown.
The two drives shown appear to be internal drives, each of which is 1TB. To enable the hard drive, we’re going to use Device Manager.I seem to have missed some words in your original post, "it doesn’t show up in.
When your hard drive doesn’t show up in the File Explorer or Disk Management tool, it usually means it’s disabled. Fix Hard Drive Not Showing Up Using Device Manager Once you determine that this isn’t a hardware-related problem, you can try one of the fixes below. Go to your computer’s BIOS settings and check whether your computer is detecting the hard drive at all.If you have another hard drive lying around, connect it to see if Windows will automatically detect it and set it up.Remove the hard drive and test it using a different computer.Unplug your computer before going inside the case. Try a different SATA port and use a different SATA cable. Inspect the data and power cables that connect your drive to the motherboard and power supply.Make sure the hard drive is properly connected to your computer and that it’s powered up.Physical Troubleshootingīefore tweaking various systems settings, you should make sure your hard drive is in working condition and properly connected. This article will show you how to fix it with Windows 10’s Disk Management and Device Manager tools and a few more tips. When your hard drive doesn’t show up on Windows, there are several troubleshooting steps you can follow.
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